Fast and Flexible Service Delivery
18th July 2013
Everyone wants their new shiny digital services tomorrow. Budget belts are tightening; aggressive business plans demand results yesterday, whilst digital evolves on a daily basis. How can we be more flexible and deliver faster?
Agile Creative Technology (ACT) is a new Reading Room service proposition that is a unique mix of Agile project management principles, our bespoke project management process and our own distinctive blend of creativity throughout strategy, design and technology. It’s mission: to complete highly effective projects, fast.
Using Open Source technologies, and tailored elements of Agile project management; we can deliver highly effective user-centered digital solutions within the tightest of timeframes.
The idea is simple – work collaboratively, work fast, plan as you go, and learn by doing. The desired outcome is a viable digital product or service, something that works, something that can prove the business case for further investment.
Key to the success of ACT is the ability to react quickly. If something isn’t working, or the team discovers a new priority, work can be changed immediately, the team working collaboratively to realise the solution. And this is what the power in the approach is – the solution is allowed to define itself based on practical implementation, rather than being predefined by theoretical assumptions.
Working in collaborative teams isn’t something new for us. Since we started in 1996, we’ve always collaborated on projects in multi-disciplinary teams. Our unique internal structure sees mixed teams of designers, technologists, strategists and project managers all working together on projects. We don’t silo our teams into departments where techies work alongside other techies and designers are all grouped together. We feel it’s important for all individual roles to sit, work together, shaping each other’s decisions and learning from each other. Such an approach has created a transparent and flexible structure, based on knowledge sharing and allows us to work effectively to achieve our client’s business objectives. ACT is the next level evolution of this way of working into a rapid development process.
Whilst we are not going to reveal the magic recipe on here, we can share some top tips to give you a taste:
• It’s all about team work and collaboration. The best way to put this into effect is to place your team in collaborative work areas. That includes the client!
• Communication is key. Talk to team members throughout the project cycle, even for the smallest of decisions. Have hourly stand-up meetings to take a breath, and look at the accomplishments you’ve made so far
• Keep it simple
• Use visual displays of tasks allocation in the work space so everyone can see what is going on. Use progress charts and diagrams to really get to grips with your objectives
• Grade your list of tasks in order of importance. We used ‘must have’, ‘should have’, ‘could have’ and ‘would like to have’. The ‘must haves’ were imperative to be done by the deadline, with the others adding to the timeline as necessary.
• When the deadline is tight, you must be clear on what you can realistically deliver (the must have’s) and everything else is a bonus or expect a timeline increase, so expectation management is a key factor to getting it right
If you want to find out more about how Reading Room’s Agile Creative Technology Service can help your organisation achieve it’s business objectives, speak to:
David Burgess, Managing Director
Reading Room London
0207 173 2800